Privacy Policy

Effective Date: 18 March 2024

PayBee Me (PTY) Ltd ("Company") respects your privacy and is committed to protecting the personal information you provide while using our xChange currency exchange service ("Service"). This Privacy Policy explains what information we collect, how we use it, and under what circumstances we may disclose it.

1. Information We Collect

We collect information you provide when you:

• Register on our website
• Submit a currency exchange request
• Purchase services
• Contact us with inquiries
• Participate in surveys or promotions

The information we collect may include:

• Name
• Email address
• Phone number (optional)
• Transaction history (limited to currency exchange details, excluding financial details)

2. How We Use Your Information

We use the information we collect to:

• Process your currency exchange requests
• Respond to your inquiries and provide customer support
• Send you important information about the Service, including order updates and promotional offers (with your consent)
• Improve the Service and user experience
• Comply with legal and regulatory requirements

3. Sharing Your Information

We may share your information with third-party service providers who help us operate the Service. These providers are contractually obligated to keep your information confidential and secure.

We may also disclose your information if we are required to do so by law or in the good faith belief that such disclosure is necessary to:

4. Data Security

We take reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your information.

5. Data Retention

We will retain your information for as long as your account is active or as needed to provide you with services. We may also retain your information as necessary to comply with legal and regulatory requirements, resolve disputes, and prevent fraud.

6. Children's Privacy

Our Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to remove the information from our records.

7. Your Choices

You can access and update your information by logging into your account on the Service. You can also opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

8. California Consumer Privacy Act (CCPA) (if applicable)

California residents have certain rights under the CCPA, including the right to:

• Know what categories of personal information we collect and use
• Request to access or delete your personal information
• Opt out of the sale of your personal information (we do not sell your personal information)

You can exercise your CCPA rights by contacting us through the methods provided below.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page. Your continued use of the Service after we post changes to the Privacy Policy constitutes your acceptance of those changes.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us by:

• Email: info@paybee.me